BTL Topic index
A living archive
Leadership & Culture
Leadership practice, organisational culture, change, team dynamics.
The working lens
Look for the system beneath the story.
Ideas earn their place here by being useful after the presentation ends and the real work begins.
01 Follow the consequences
02 Keep people in the system
03 Test it against reality
The working index
Ideas worth carrying into the work.
Start with the lead essay. Then follow whichever question feels most useful now.
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How to Build Products People Love: One Risky Bet
Open article ↗: How to Build Products People Love: One Risky BetLife at the Speed of Play review: Mark Pincus makes a sharp case for testing desire before buildability, then leaves harder questions about loyalty and founder-led culture.
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Stop Owning People. Start Owning Outcomes
Open article ↗: Stop Owning People. Start Owning OutcomesAI makes smaller teams dramatically more capable. Leadership must now shift from owning headcount to owning end-to-end customer and business outcomes.
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Seeing the Full Story Isn’t a Data Problem. It’s an Empathy Problem.
Open article ↗: Seeing the Full Story Isn’t a Data Problem. It’s an Empathy Problem.More data rarely tells you who you’re not reaching. Empathy and humility do — and they’re the precondition for the ladder of inference, not an alternative to it.
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Not Everyone Needs to Learn Everything
Open article ↗: Not Everyone Needs to Learn EverythingNot everyone needs the same depth of technical knowledge. A practical framework for deciding who needs deep capability, broad literacy or permission to wait.
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The Argument Isn’t About Facts. It’s About the Ladder.
Open article ↗: The Argument Isn’t About Facts. It’s About the Ladder.Two people can sit through the same meeting and walk out with completely different conclusions — not because one of them is lying, but because they climbed different…
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Human Magic: Leading with Wisdom in an Age of Algorithms
Open article ↗: Human Magic: Leading with Wisdom in an Age of AlgorithmsThe 1% Book Shelf — Human Magic by Johan Roos (Routledge, 2026). Most technology shifts changed how we work. This one changes who decides. For decades the deal…
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Intent Is Not Inspiration. It Is Infrastructure.
Open article ↗: Intent Is Not Inspiration. It Is Infrastructure.The leaders who scale are not the ones who make the most decisions — they are the ones who make their intent clear enough that other people can…
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Physical AI Isn’t a Shortlist. It’s a Sequence.
Open article ↗: Physical AI Isn’t a Shortlist. It’s a Sequence.Read or skip? For enterprise architects and delivery leads deciding where physical AI lands first. If you’re tempted to pilot whatever sits at the top of Deloitte’s chart,…
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AI May Make Work Feel Faster Without Making It Faster
Open article ↗: AI May Make Work Feel Faster Without Making It FasterAI can cut the effort a task takes without cutting the time it takes — and that gap quietly distorts how we judge productivity.
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The Next Workplace Conflict Is Not Human vs AI
Open article ↗: The Next Workplace Conflict Is Not Human vs AIThe real workplace divide forming under AI is not between people and machines. It is between the people who are managed by algorithms and the people who manage…
Change the lens
The useful questions refuse to stay in their lane.
Move sideways through the archive. The strongest connections often appear between categories.
Still carrying a question?