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Physical AI Isn’t a Shortlist. It’s a Sequence.
Read or skip? For enterprise architects and delivery leads deciding where physical AI lands first. If you’re tempted to pilot whatever sits at the top of Deloitte’s chart, read on — the ranking and the deployment order are not the same list. If you’ve already mapped your physical-AI work as a dependency graph, you can…
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AI Coding Assistants May Be Creating the Next Technical Debt Crisis
AI-generated code may improve short-term velocity while quietly increasing long-term maintenance complexity, readability problems, and hidden operational fragility.
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AI May Make Work Feel Faster Without Making It Faster
AI can cut the effort a task takes without cutting the time it takes — and that gap quietly distorts how we judge productivity.
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The Next Workplace Conflict Is Not Human vs AI
The real workplace divide forming under AI is not between people and machines. It is between the people who are managed by algorithms and the people who manage them.
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Supercommunicators Is A Leadership Book About Alignment, Not Charisma
A Beta Tester Life review of Charles Duhigg’s Supercommunicators, exploring leadership, AI adoption, trust, and conversation alignment.
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Constraints make us better
On David Epstein’s Inside the Box, and why the most useful AI, delivery and governance work of the next two years will be done inside deliberate, well-shaped boxes. Constraints make us better. Read or skip? Read. If you’re running anything to do with AI adoption, platform engineering, governance or enterprise delivery, Epstein’s book gives you…
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Worker-Positive AI: Why Skills, Not Job Titles, Decide Who Wins the Next Five Years
AI is not erasing UK jobs — it is reorganising them, worker-positive AI. Here is the evidence-led case for skills-based work, with named studies and a practical playbook. The doomsday story about AI and jobs keeps missing the point. Work is not disappearing. It is being reorganised. And the organisations that win the next five…
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The Entry-Level Collapse: What Happens When AI Eats Year One
AI is not just cutting entry-level roles. It is cutting the apprenticeship system that produces the seniors you will need in 2030. Four practical moves to protect the pipeline before the gap shows up in delivery.
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Why 95% of AI Projects Fail – And the Evaluation Tools Changing That
MIT research shows 95% of enterprise AI projects deliver zero returns. Discover how AI evaluation tools like Braintrust, Arize, Galileo, and Fiddler are helping the 5% succeed.
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I Tested 5 AI Customer Service Agents With the Same Complex Billing Issue – None Escalated Correctly
None Escalated Correctly – AI customer service systems systematically fail to escalate complex issues to humans, creating frustration and eroding trust. Key Data Points: Last week I tested a billing discrepancy on subscriptions. Same issue. Five different AI chatbots. Different platforms. All claimed they could help. Not one correctly escalated to a human. This isn’t…
