BTL Topic index
A living archive
AI Governance
Policy, ethics, safety, and the human questions around AI deployment.
The working lens
Look for the system beneath the story.
Ideas earn their place here by being useful after the presentation ends and the real work begins.
01 Follow the consequences
02 Keep people in the system
03 Test it against reality
The working index
Ideas worth carrying into the work.
Start with the lead essay. Then follow whichever question feels most useful now.
-
The Hidden Cost of AI Conversations: When Your Chatbot Becomes Your Influencer
Open article ↗: The Hidden Cost of AI Conversations: When Your Chatbot Becomes Your InfluencerWe talk about AI productivity all day long. Speed. Accuracy. Efficiency. But here’s what we don’t discuss enough: what happens when those conversations start changing how we think?…
-
I Tested 5 AI Customer Service Agents With the Same Complex Billing Issue – None Escalated Correctly
Open article ↗: I Tested 5 AI Customer Service Agents With the Same Complex Billing Issue – None Escalated CorrectlyNone Escalated Correctly – AI customer service systems systematically fail to escalate complex issues to humans, creating frustration and eroding trust. Key Data Points: Last week I tested…
-
Data Centers water usage – the hype
Open article ↗: Data Centers water usage – the hypeData Centers water usage Hype – Generate 50x More Tax Revenue Per Gallon Than Golf Courses in Arizona I’ve been digging into the numbers on Arizona’s water usage.…
-
The Era of Trusting Your Eyes Is Over – AI Generated content has won
Open article ↗: The Era of Trusting Your Eyes Is Over – AI Generated content has wonAdam Mosseri dropped a bomb on New Year’s Eve. In a 20-slide memo, Instagram’s head basically admitted defeat. AI-generated content has won. The photos you see? You can’t…
-
Robots Physical AI in 2025 – Groundbreaking Advances
Open article ↗: Robots Physical AI in 2025 – Groundbreaking AdvancesWhen Robots Learned to Fall—The Maturation of Physical AI in 2025 May 2025. A humanoid robot stumbles mid-movement. Handlers rush to check for damage. The robot gets up,…
-
Organisations believe AI has increased their exposure to cyber threats
Open article ↗: Organisations believe AI has increased their exposure to cyber threatsSecurity – AI Is Becoming the New Network Perimeter AI is no longer just a tool used by attackers. Instead, the AI stack itself is rapidly turning into…
-
Why Britain’s AI Infrastructure Boom Just Hit an Unexpected Wall
Open article ↗: Why Britain’s AI Infrastructure Boom Just Hit an Unexpected WallThe UK’s ambitious “AI infrastructure sprint” is colliding with 20th-century grid planning. Thousands of speculative data center applications are overwhelming connection queues, while energy costs sit 75% above…
-
Most AI pilots fail not because the technology doesn’t work, but because nobody cleared space in people’s calendars to actually use it.
Open article ↗: Most AI pilots fail not because the technology doesn’t work, but because nobody cleared space in people’s calendars to actually use it.The Capacity Problem Nobody Talks About Most AI pilots don’t fail because the technology is bad. They fail because you launched a new tool into a calendar already…
-
100+ UK Parliamentarians Demand AI Regulation: What Tech Leaders Need to Know
Open article ↗: 100+ UK Parliamentarians Demand AI Regulation: What Tech Leaders Need to Know100+ UK Parliamentarians Demand AI Regulation: What Tech Leaders Need to Know A cross-party coalition is pushing back against industry lobbying and US pressure, warning that superintelligent AI…
-
AI as the Neutral Meeting Facilitator: Fixing Memory and Governance Breakdowns
Open article ↗: AI as the Neutral Meeting Facilitator: Fixing Memory and Governance BreakdownsAI as the Neutral Meeting Facilitator: Fixing Memory and Governance Breakdowns The workplace meeting has a memory problem. Despite consuming 37 billion hours of employee time annually in…
Change the lens
The useful questions refuse to stay in their lane.
Move sideways through the archive. The strongest connections often appear between categories.
Still carrying a question?